Rail freight service levels markedly increased, says SNCF Réseau

Rail freight service levels markedly increased, says SNCF Réseau

Image: Shutterstock. Leitenberger Photography

French infrastructure manager (IM) SNCF Réseau claims there has been a marked improvement in customer service levels in recent years. The volume of freight train paths on offer increased by 72 per cent since 2020. Moreover, the company is now able to respond to 89 per cent of its customers’ requests with an improved allocation of train paths, whereas in 2013 the figure did not exceed 70 per cent.

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